WMS Implementation for Regional 3PL Provider

PT Archipelago Supply Chain manages fulfillment operations for 40+ e-commerce and FMCG clients across two distribution centers in Jakarta and Surabaya, processing over 15,000 orders daily.

The Challenge

• Paper-based picking processes with 4.8% error rate
• No wave planning — orders picked individually causing bottlenecks
• Manual inventory counts taking 3 days per cycle
• Client SLA breaches affecting contract renewals

The Solution

Kabrianna implemented the Warehouse Management System with RF scanning, wave picking, automated cycle counting, and client-specific SLA dashboards.

Results After 6 Months

Order accuracy improved dramatically, picking productivity increased, and client SLA compliance reached 98.5% — enabling the 3PL to win three new enterprise contracts.